Customer Satisfaction Survey - Integra Technologies, Inc. - Manufacturer of RF transistors, BIPOLAR and MOSFET, LDMOS and VDMOS RF transistors

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Customer Sat Survey

CUSTOMER SATISFACTION SURVEY

At Integra Technologies, we take pride in our products and we strive to ensure that our customers are satisfied. Your response to this brief questionnaire will provide information that will aid us in reviewing the quality of our processes and to improve them.

1. Please rate our Applications Engineering Department's responsiveness to requests:

Excellent Good Average Poor

2. Please rate our Sales Department's responsiveness to your requests:

Excellent Good Average Poor

3. How do you rate our products compared to our competitors'?(M/A-Com, APT, etc.)

a. Quality
Excellent Good Average Poor

b. Delivery
Excellent Good Average Poor

c. Price
Excellent Good Average Poor

4. Please rate your overall satisfaction with Integra as compared to one year ago:

Very satisfied Somewhat satisfied Unchanged Dissatisfied

5. Overall, how would you rate your level of satisfaction in doing business with Integra?

Excellent Good Average Poor

6. Do you have any comments you would like to make about Integra Technologies?

7. May we call you regarding your comments?

Yes
No

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Your comments will be very helpful in our continual pursuit of World Class Quality... meeting and exceeding customers' expectations. Thank you for taking the time to complete this questionnaire; we place great value on your opinion and comments.
Customer Service Dept., Integra Technologies, Inc.

Please fax your reply to (310) 606-0865 if you cannot send it through the WWW.

Integra Technologies - 321 Coral Circle El Segundo, CA 90245-4620
Tel: (310) 606-0855 · Fax: (310) 606-0865